Requirement: 

Business Analyst (C.S) will be responsible to handle day to day customer queries reported via different mode of communication 24*7 shift, should have experience in Shipping Domain
* Good Communication and Analytical skill
* Good Logical thinking
* Good Decision making
* Good at maintaining Customer relationship
* Investigation and diagnostic skills
* Acceptance of ownership
* Excellent customer service skills
* Attention to detail
* A proactive approach
* Ability to work under pressure and to tight deadlines
* Knowledge in requirement gathering